About Us    |    FAQS    |    Customer Service Guarantee    |    Contact Us   Bookings:   1300 004 903 / Trade Enquiries:  0426 677 120
About Us    |    FAQS    |    Customer Service Guarantee    |    Contact Us   Bookings:   1300 004 903 / Trade Enquiries:  0426 677 120

Travel Advice Coronavirus | Travel Safe

Stay Safe | Travel Flexible

Information for Passengers

As an accredited Queensland Department of Transport Tour Operator, Coast to Hinterland Tours and its subsidiary Coast to Hinterland Charters is adhering to the latest guidance from state and federal authorities. See Queensland’s Roadmap to Recovery

Coast to Hinterland Tours has employed a heavy focus on hygiene and sanitation, all vehicles in the fleet undergo a thorough sanitary clean including deep clean of upholstery regularly.

Our vehicles are sanitised before and after each trip with particular attention paid to high contact areas – armrests, seatbelts, door handles and handrails. Whilst on tour or charter, sanitation is also done as often as every two hours during scheduled stops with a hospital-grade disinfectant effective against Coronaviruses killing 99.9% of germs.

An industry-specific COVID Safe Plan has been adopted by Coast to Hinterland Tours to assure that the company operate safely and can transport more passengers in our vehicles than outlined in “Queensland’s Roadmap to Easing Restrictions”

Current guidance for Queensland Accredited Public Passenger Vehicles:

Tourism experiences may seat guests together during the tourism experience. This is a similar allowance to airlines. 

Customers will need to take personal responsibility and apply common sense to support social distancing measures More Info >>>

COVID Safe Day Tours Sunshine Coast & Noosa. Coast to Hinterland Tours
What you need to know
  • Currently, there is no limit on the number of passengers specified for commercial public passenger vehicles (tour vehicles) in the state of Queensland
  • The current guidelines do not prohibit a commercial passenger vehicle from carrying more than one passenger.
  • You do not need to wear a mask if you are healthy
  • Hand Sanitiser will be provided each time you enter the vehicle
  • Your temperature will be taken before entry to the vehicle
  • Any passenger with a suspected case of coronavirus or similar symptoms on the day will not be permitted to travel. A full credit will be provided.
  • In the event of a passenger spreading droplets (such as sneezing, coughing or vomiting), surfaces will be cleaned with hospital-grade disinfectant
  • Drivers will set the air-conditioning to external airflow instead of recirculation
  • A passenger must avoid direct contact with other passengers and drivers
  • We will never refuse or cancel a trip based on a passenger’s nationality, disability or cultural background. There are equal opportunity and anti-discrimination laws that apply
All passengers must practise good hand hygiene and cough/sneeze hygiene:

Wash their hands frequently with soap and water, before and after eating, and after going to the toilet

Cover their cough and sneeze with a tissue or cough/sneeze into your elbow or upper arm

If unwell, advise the driver immediately so alternative transport can be arranged
(passenger expense)

Coast to Hinterland Tours COVID-19 Workplace Safe Plan
Tourism Industry Queensland COVID-19 Safe Plan
Qld Roadmap to Easing Restrictions
Qld Chief Health Officer Directives

Travel Flexible

Whether you’re travelling to the Sunshine Coast to visit friends or family, we know you’re looking forward to booking your next holiday. As such, we offer the following booking flexibility.

  • Free date changes available for all Day Tours & Charters
  • Receive a full credit for all passengers in the same booking if you display signs of coronavirus or similar symptoms on the day, and as a result you are not permitted to travel.
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